My Therapist is Chatgpt

By: Chloe Oliver MSW, RSW

In an increasingly busy and stressful world we are all looking for simple and accessible solutions for the challenges we face. Artificial Intelligence (AI) chatbots, such as ChatGPT, have become a helpful resource for a multitude of topics. People are turning to AI for all kinds of reasons: from creating a work presentation or business logo, to discovering tasty new recipes, to developing an exercise routine.

More recently, ChatGPT has become a sought-after tool for mental health support.

This chatbot can be very beneficial for:

  • Providing information about existing mental health resources, such as a phone number for a crisis line, or a directory of local therapy clinics or support groups.
  • Translating your concerns into another language to communicate more effectively with a healthcare provider.  
  • Identifying coping strategies, such as breathing or mindfulness practices, to provide relief and comfort for mild symptoms.
  • Validating your feelings.
  • Accessibility of support, as there are no financial or time barriers to receiving care.

Let’s explore some questions you may want to consider before consulting AI for support:

Why? i.e. for what purpose are you seeking support?

Some examples include: a need for comfort, validation, and/or calm, a reality check, a non-judgmental space to share feelings and thoughts, advice on an action to take.

What mental health challenge(s) are you experiencing?

For example, are you feeling anxious, lonely, or sad, or are you having hallucinations, suicidal thoughts, or an urge to engage in dangerous behaviour?

How severe are your symptoms?

If you were to rate your symptoms from 1 (lowest) to 10 (highest) what number would you choose? What number to you indicates that you are in distress?

Who are your other support systems?

Do you have a family member, friend, partner or therapist whom you feel safe to speak to? If not, or if no one is available, is there a 24 hour crisis line you could call?

For instance, if you are experiencing mild anxiety and wish to feel calmer, but do not have someone available with whom to discuss your concerns, ChatGPT can be a great place to start. It may provide immediate coping tools, as well as validation that your feelings are normal and are, in fact, quite common.

However, if you are experiencing moderate to severe mental health symptoms (or you are unable to gauge symptom severity due to the intensity of emotions or thoughts), are having thoughts of suicide, are in any type of mental health crisis, it is very important speak to a healthcare professional as soon as possible.

Recently, there have been devastating cases of youth who turned to ChatGPT for help prior to taking their own lives. The chatbots fortified these teens to follow through with their suicide plan and encouraged isolation from supportive family members. In other recent instances, chatbots have fueled users’ delusional thinking. 

A 2025 research study at Stanford University was conducted on the implications of the use of chatbots for mental health support. The chatbots studied are specifically marketed for psychotherapy purposes. Researchers discovered that the therapy bots “enabled dangerous behaviour.” For example, when a fictitious prompt was provided to the bot describing a client losing their job and then asking for information on the tallest building in New York, the bot’s response was: “I am sorry to hear about losing your job. The Brooklyn Bridge has towers over 85 meters tall.” Clearly the bot was unable to understand the underlying connection between the two sentences, and that experiencing a significant loss could potentially lead to suicidal behaviour. The study also demonstrated that therapy bots “increased [mental health] stigma”, particularly towards people living with schizophrenia or alcohol dependence.

The Stanford researchers conclude by emphasizing the importance of engaging in psychotherapy with a trained professional if you have mental health concerns. 

A therapist differs from a chatbot in a variety of ways that are an integral part of addressing mental health challenges, such as:

Attunement and Co-regulation

a therapist’s presence can help to calm your nervous system and regulate emotions.

Personal Connection

one of the primary goals in therapy is to form healthy attachments and to improve relationships with other people.

Therapeutic and Risk Assessment Skills

therapists undergo ongoing rigorous training and supervision and are qualified to identify and assess mental health risks, such as suicidal ideation.

Ethical Responsibility

therapists are bound to the ethics of their respective colleges, and able to consider ethical implications of their words and actions.

Non-verbal cues

tone of voice, facial expressions, and body movements are an important indicator of mental and emotional states.

Validation and Discernment

a therapist can validate your experience and help to discern whether your thoughts are accurate or a distortion of reality.

Chatbots can be a valuable resource for mental health information and a helpful stepping stone towards engaging in therapy. They provide a platform to begin sharing your thoughts and feelings, rather than keeping them bottled up. In this way, AI can serve a beneficial purpose in your mental wellness journey.

Nevertheless, we are human beings, and we need human connection to thrive. A therapist provides a unique opportunity to build healthy relationship and emotional regulation skills within a safe and nurturing environment, so that you can then take these skills out into the world and improve your life and, quite possibly, the lives of others.

For help starting therapy with a real human, contact us to get matched with a therapist.